Menu
Office Hours
9am to 5pm (Mon-Fri)
Phone
1300 931 540
contactus@iseekcare.au
Socials
Office Hours
9am to 5pm (Mon-Fri)
Phone
1300 931 540
contactus@iseekcare.au
Socials
Personalised in-home support to help you stay independent and live comfortably. Our caring team assists with personal care tasks like bathing, dressing, and mobility, ensuring your safety and dignity every day.
Personalised in-home support to help you stay independent and live comfortably. Our caring team assists with personal care tasks like bathing, dressing, and mobility, ensuring your safety and dignity every day.
Specialised clinical care from our expert nurses to manage complex health needs. We provide in-home support for medication, continence care, and other health conditions, ensuring your health and comfort comes first.
Our streamlined onboarding process is designed to make it quick and easy for you to access the support you need. We’ve simplified the steps to ensure you get connected to your vital services without delay, allowing you to focus on achieving your goals and thriving in your community.
✅ you or your representative will book a online or face to face free consultation with a Support Relationship Manager or an iSeekCare Franchise Manager.
✅ Complete a client onboarding form from our website.
✅ We will collect necessary documents (NDIS plan, medical reports, etc.)
✅ We will prepare a detailed assessment with you on your support needs, goals, and preferences
✅ We will prepare your service agreement for you to review and make any necessary adjustments.
✅ Review and sign your service agreement
✅ Prepare your support plan, support procedures and any complex care plans in lines with your goals and requirements.
✅ Complete all online forms such consent form, etc
✅ Setup your online portal access.
✅ We will prepare to implement your support (e.g. arranging approved workers, scheduling appointments)
✅ All support workers are trained and briefed on your support plans.
✅ We will introduce your support workers and key provider contacts.
✅ Your support manager will attend the first shift to ensure things are done right.
✅ Make necessary adjustments to the support plan as needed by you.
✅ We will schedule regular check-ins (monthly or quarterly) to assess satisfaction and progress.
✅ Continue to adjust supports as the participant’s needs evolve.
✅ Prepare for the annual NDIS plan review, gathering feedback and documentation to support the review process.
✅ Your support manager or iSeekCare franchise will invite you to provider events and continue to be available for you whenever you need.
Our journey began with a vision to revolutionise the way support services are delivered. We recognised the challenges faced by individuals in navigating the complexities of care and sought to create a solution that emphasises choice and empowerment. From our inception, we have worked tirelessly to build a dedicated team of professionals who share our commitment to delivering exceptional service. With each client we support, we grow and learn, continually adapting our approach to meet the evolving needs of the community.
At iSeekCare, our mission is to make compassionate, client-centered care accessible to all while empowering entrepreneurs within the care sector. We aim to provide every iSeekCare franchisee with unmatched business support, enabling them to thrive without the operational burden. By fostering an environment that emphasizes innovation, integrity, and client satisfaction, we help both our clients and franchisees reach their fullest potential.
At iSeekCare, we envision a future where we’re Australia’s go-to franchise provider for outstanding, quality care and business support. We aim to be the leading name in transformative, personalized care that enables every individual to thrive. Through collaboration and a focus on innovative care solutions, we are committed to empowering each client to navigate their journey confidently, live with purpose, and achieve their full potential.
Booking an online video consultation with one of our friendly Support Relationship Managers is easy! During the session, we’ll take the time to get to know you and understand the support you need to thrive. Prefer an in-person consultation? No problem! We offer that too—just let us know what works best for you, and we’ll be happy to arrange it.
Finding the right resources can often be a challenge, so many are relieved to know that iSeekCare is there to help them out. We provide an extensive library of blogs on topics such as disability support services, navigating the NDIS, dealing with providers and connecting with your community.
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