Franchise Opportunities

Empower Your Passion: Own an iSeekCare Franchise!

Why iSeekCare?

At iSeekCare, our mission is to make compassionate, client-centered care accessible to all while empowering entrepreneurs within the care sector. We aim to provide every iSeekCare franchisee with unmatched business support, enabling them to thrive without the operational burden. By fostering an environment that emphasizes innovation, integrity, and client satisfaction, we help both our clients and franchisees reach their fullest potential.

The Benefits of Joining iSeekCare

Proven Business Model

When you join iSeekCare, you’re stepping into a business model designed for success. We’ve crafted a streamlined system that handles the operational complexities, so you can focus on delivering exceptional care to your clients. With our proven processes, robust compliance with NDIS guidelines, and dedicated support team, you’ll have all the tools to manage your franchise efficiently and confidently. Our business model not only simplifies administration but also opens doors to growth and scalability—allowing you to expand your services and make a bigger impact in your community. At iSeekCare, we’re here to help you build a successful business while doing work that truly matters.

Comprehensive Support

We’re committed to setting our franchisees up for success with unmatched support at every stage. From day one, you’ll receive comprehensive training that covers everything from NDIS compliance to effective business operations. Our team is here to guide you through every detail, helping you understand the ins and outs of running a care business. As you grow, our ongoing support ensures you’re always equipped with the latest tools, resources, and industry insights. Whether it’s marketing, client acquisition, staff management, or technical support, we’re by your side to make your journey smooth and successful. With iSeekCare, you’re never alone—we’re dedicated to empowering you with all the resources and guidance you need to focus on delivering exceptional care.

Part of a Trusted Network

As an iSeekCare franchisee, you’re not just joining a business—you’re becoming part of the Support Umbrella Group, a network committed to delivering top-tier care services. This connection gives you access to an array of shared resources, expertise, and support that go beyond what most franchises offer. Being part of a trusted network means you benefit from established industry relationships, comprehensive compliance standards, and a reputation for quality that clients and families trust. With the Support Umbrella Group behind you, you’ll have the foundation and credibility to grow your franchise confidently, knowing that you’re part of a larger community focused on delivering positive change. Together, we’re making a meaningful difference, one client at a time.

Flexibility and Growth

With iSeekCare, you’re in control of your business while benefiting from a framework designed to support your growth. Our flexible franchise model allows you to scale at your own pace, adapting to the unique needs of your community and clients. Whether you’re looking to start small or aim for rapid expansion, we provide the tools, guidance, and freedom to shape your business around your goals. Our system is crafted to grow with you, offering pathways for expanding your client base, enhancing services, and building a sustainable, impactful business. At iSeekCare, your potential for growth is limitless, empowering you to make a difference and lead a successful care business on your terms.

What You Get as an iSeekCare Franchisee

Complete Business Setup

At iSeekCare, we make launching your franchise straightforward with our complete business setup package. We take care of the essential groundwork—from securing NDIS compliance to implementing operational systems and technology—so you can hit the ground running. With our all-inclusive setup, you won’t need to worry about administrative hurdles or technical details; instead, you’ll have a turnkey solution that’s ready to go. Our dedicated team will guide you through each step, ensuring that every aspect of your business aligns with industry standards and best practices. From day one, you’ll have everything you need to start delivering exceptional care and building your client base. With iSeekCare’s complete setup, launching your own care business has never been easier.

Marketing & Branding Support

With iSeekCare, you’re not just joining a franchise—you’re becoming part of a recognized and trusted brand. We provide comprehensive marketing and branding support to help you build your reputation and connect with clients. From targeted digital campaigns to community outreach strategies, we equip you with effective tools and resources to establish a strong presence in your area. Our marketing experts work closely with you, offering templates, guidance, and customizable materials to highlight your services and differentiate your business. We’re here to support every aspect of your brand, helping you attract new clients, foster trust, and grow a loyal client base. With iSeekCare’s marketing support, you’ll have everything you need to make a lasting impact in your community.

Access to Clients

At iSeekCare, we make it easy for you to connect with clients who need your services. Leveraging our established network and industry relationships, we help you reach clients right from the start. Our support includes assistance with client acquisition strategies, connecting you with referral sources, and positioning your business within the community to attract new clients consistently. By being part of iSeekCare, you gain access to a steady pipeline of potential clients and resources that allow you to focus on providing exceptional care. With our guidance and connections, you can grow your client base with confidence, knowing you’re backed by a trusted and supportive network.

Ongoing Training & Development

At iSeekCare, we believe in continuous learning to keep our franchisees at the forefront of the care industry. Our ongoing training and development programs ensure you stay updated on best practices, compliance standards, and new care techniques. From hands-on workshops to online webinars, we offer a range of learning opportunities designed to enhance your skills and help you grow your business. In addition to initial training, our team provides regular updates and support on emerging trends, client care strategies, and operational improvements. With iSeekCare’s commitment to your development, you’ll have the confidence and knowledge to adapt, grow, and provide exceptional service to your clients.

The iSeekCare Franchise Journey

Our streamlined onboarding process is designed to make it quick and easy for you to access the support you need. We’ve simplified the steps to ensure you get connected to your vital services without delay, allowing you to focus on achieving your goals and thriving in your community.

Week 1

Getting to Know You

✅ you or your representative will book a online or face to face free consultation with a Support Relationship Manager or an iSeekCare Franchise Manager.

✅ Complete a client onboarding form from our website.

✅ We will collect necessary documents (NDIS plan, medical reports, etc.)

✅ We will prepare a detailed assessment with you on your support needs, goals, and preferences

Weeks 1 - 2

Let’s Get You Set Up

✅ We will prepare your service agreement for you to review and make any necessary adjustments.

✅ Review and sign your service agreement

✅ Prepare your support plan, support procedures and any complex care plans in lines with your goals and requirements.

✅ Complete all online forms such consent form, etc

✅ Setup your online portal access.

Weeks 2 - 3

Gear Up for Success

✅ We will prepare to implement your support (e.g. arranging approved workers, scheduling appointments)

✅ All support workers are trained and briefed on your support plans.

✅ We will introduce your support workers and key provider contacts.

✅ Your support manager will attend the first shift to ensure things are done right.

✅ Make necessary adjustments to the support plan as needed by you.

Weeks 3 - 4 and beyond

Keeping the Momentum Going

✅ We will schedule regular check-ins (monthly or quarterly) to assess satisfaction and progress.

✅ Continue to adjust supports as the participant’s needs evolve.

✅ Prepare for the annual NDIS plan review, gathering feedback and documentation to support the review process.

✅ Your support manager or iSeekCare franchise will invite you to provider events and continue to be available for you whenever you need.

Who We’re Looking For

Ideal Candidate Profile

We’re looking for passionate, dedicated individuals who want to make a meaningful difference in their communities. The ideal iSeekCare franchisee is someone with a heart for service, a strong commitment to quality care, and a desire to lead their own business. While experience in the care industry is a plus, it’s not a requirement—our comprehensive training and support can help you succeed, even if you’re new to the field.

Key qualities of an ideal candidate include empathy, a drive to empower others, and the resilience to navigate the unique challenges of the care industry. If you’re ready to bring compassion, integrity, and a client-first mindset to your own business, then an iSeekCare franchise could be the perfect opportunity for you.

Skills and Qualifications

While a passion for care is essential, certain skills and qualifications will help you thrive as an iSeekCare franchisee. Here are some key attributes we look for:

Business Acumen: Basic understanding of business operations, finance, and management principles will help you run a successful franchise.
Communication Skills: Strong verbal and written communication skills are crucial for building relationships with clients, staff, and the community.
Leadership Ability: You should be capable of leading and motivating a team, fostering a positive work environment, and ensuring high standards of care.
Problem-Solving Skills: The ability to think critically and address challenges as they arise is vital in the dynamic care sector.
Empathy and Compassion: A genuine desire to help others and a commitment to client-centered care will guide your decision-making and interactions.
Resilience and Adaptability: The care industry can be unpredictable; being adaptable and resilient will help you navigate changes and challenges effectively.
NDIS Knowledge: Familiarity with NDIS principles and regulations is beneficial but not mandatory, as we provide comprehensive training.