Office Hours

9am to 5pm (Mon-Fri)

Phone

1300 931 540

Email

contactus@iseekcare.au

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Welcome Pack

Easy Read - Rights

Easy Read Document

This document tells you about your rights.

Australian laws respect the rights of people with disability. The laws say you:

  • Should be included in community life
  • Have the same rights as all other Australians.

What are your human rights?

You should be:

  • Safe in your home and anywhere else
  • Treated with respect
  • Part of your cultural

You should be able to:

  • Participate in your religion
  • Express your sexuality
  • Communicate in your family’s language.

When working with iSeekCare and other disability support providers you also have rights.

You have the right to:

  • Receive good quality services
  • Tell us what you want
  • Choose the type of support worker you want
  • Make your own choices.

You also have the right to:

  • Be safe
  • Get help when you need it
  • Try new things and take risks.

How does iSeekCare respect your rights?

iSeekCare will:

  • Keep you safe
  • Show you respect and respect your privacy
  • Treat you well
  • Help you make your own choices
  • Listen to you
  • Involve your family, advocate and other support carers (if you want us to).

We will also:

  • Ask you to tell us what supports you want and the type of worker you need
  • Keep your personal information private.

We can also help you find an advocate if you need one.

You can safely:

  • Make complaints and provide feedback to us
  • Tell us you want to use another provider.

We will follow your instructions, unless we feel that you may get hurt.

We will then talk to you and your advocate/family about any risks involved to help you make a safe decision.

We also make sure our support workers follow our Service Charter of Rights.